ONLINE BOOKING TERMS AND CONDITIONS
CHURCHILL- WAVERLEY GOLF & BOWLS CLUB LTD
CHURCHILL- WAVERLEY GOLF & BOWLS CLUB DOES NOT REFUND ONLINE
PAYMENTS UNLESS THE COURSE IS OFFICIALLY CLOSED BY THE COURSE
SUPERINTENDANT.
CONFIRMATION
- Successful online bookings will receive an automatic confirmation via email.
- No further confirmation is required.
- The internet booking system is directly linked to the reservation software, and the
customer will only be contacted if a Churchill-Waverley Golf & Bowls Club staff member has
a query regarding your booking. If a confirmation email is not received, the customer must
check that the email entered is correct. Queries, questions or problems with the Churchill Waverley Golf & Bowls Club Booking System telephone (03) 9700 4445 - Endeavour Hills or (03) 9764 5144 - Rowville. The customer is
required as proof of booking to provide the reference number or the credit card used to
secure the booking at the time of registration to the Golf shop staff.
- Churchill-Waverley Golf & Bowls Club reserves the right to alter tee times without notice
due to circumstances outside of Churchill-Waverley Golf & Bowls Club's control. (e.g.
lightning, slow play, course renovations).
TEE TIME MODIFICATIONS
- Bookings cannot be modified online. Modifications to tee times can be made by calling the
Golf shop on Endeavour Hills - (03) 9700 4494 or Rowville (03) 9764 5144 or by sending a detailed email to Endeavour Hills - proshop@churchillparkgolf.com.au or Rowville - proshop@waverleygolfclub.com.au together with a copy of the original confirmation email.
No guarantee can be given for the requested date/time.
- Should the customer wish to modify or change their booking to an alternative time or date,
contact must be made with Churchill-Waverley Golf & Bowls Club 48hrs before the reserved
tee time. The Golf shop Manager will confirm availability of the
new tee time date and time and when modifications cannot be processed immediately a
credit note will be issued.
- Should the customer not be able to confirm a re-scheduled tee time, a credit note will be
provided. To redeem the credit, the customer is required to reschedule the tee times within
one month of the original booking date.
TEE TIMES ONLY
- If the customer fails to re-schedule this tee time within one month the credit will be
considered forfeited and no refund will be given.
- Churchill-Waverley Golf & Bowls Club reserves the right to refuse a credit note should the
customer not provide 48 hours notice to a staff member of Churchill-Waverley Golf & Bowls
Club.
- Should a player of a prepaid group tee time become unable to play, the golf shop must be
advised within 48 hours, should 48 hours not be provided, Churchill-Waverley Golf & Bowls
Club reserves the right to refuse credit note for this non played tee time.
- You must check in at The Golf shop a minimum of 30 minutes before your tee time is due
to start, should you not arrive and register with the Golf shop you may risk the cancellation
of your tee time, in this event a credit note will not be given. - Balance credit note must be used in full before credit note expiry date, partial credits will
not be re-issued.
- Refunds will only be paid towards the credit card used to secure the booking. In the event
of a refund the credit card details must be supplied with the corresponding security pin
number.
- After the confirmation of credit card details, refunds will be issued within 7 working days.
- Churchill-Waverley Golf & Bowls Club reserves the right to remove customers from the
course the rules of Churchill-Waverley Golf & Bowls Club have not been adhered to. Please
refer to the course rules located in the Golf shop upon arrival.
- No refunds will be given in the event that the customer is removed from the course.
- In the event that bookings are made in multiples and a player does not show, no refund
will be given for the "no show" player. In the event that a player is unavailable to play for a
pre-booked tee time reservation 48hrs notice must be given to an authorised representative
of Churchill-Waverley Golf & Bowls Club and a credit note for the tee time will be issued.
The credit note will be issued and must be used within one month from the date of the
original booking.
DELIVERY POLICY
- All charges made on this website are in Australian Dollars ($AUD)
- All payments made through this website are processed through a second gateway layer
Matthew Taylor
General Manager
Churchill-Waverley Golf and Bowls Club Ltd.
Effective - 1 April 2017
